01Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use this website to browse or book campsites, cabins, and other rentals. By using the Service, you consent to the practices described here.
02Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and mailing address when you make a booking, create an account, or contact us. We also collect payment information (processed securely by our payment provider — we do not store full card numbers), booking details (dates, site selected, party size), and basic technical information such as your IP address and browser type when you visit our site.
03How We Use Your Information
We use your information to process and manage bookings; communicate with you about reservations, confirmations, and support requests; send booking-related emails such as check-in instructions and receipts; improve our listings and website experience; and comply with legal and accounting obligations.
04Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our site is used. You can control cookies through your browser settings, though disabling them may affect some site functionality.
05Third-Party Sharing
We share booking and contact information with the third-party services that power our operations — including our customer relationship and calendar platform (used to manage bookings and communications) and our payment processor (used to securely process payments). These providers only receive the information necessary to perform their function and are contractually required to protect it. We do not sell your personal information to third parties.
06Data Retention
We retain booking and account information for as long as needed to provide the Service, fulfill the purposes described in this policy, and meet our legal and tax obligations. You may request deletion of your account information at any time, subject to records we're required to keep by law.
07Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details on our Contact page.
08Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data appropriately for its sensitivity.
09Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children.
10Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.
11Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out via our Contact page.