Straight answers about Camp Manager, the free pilot, and what running your park on it looks like.
What is Camp Manager?
Camp Manager puts campground reservations, a front-desk point of sale, payments, a calendar, guest contacts and follow-up in one web-based system, so every booking, payment and guest record stays connected. It runs in a browser on a computer or a phone, and there’s nothing to download.
What does the free 90-day pilot include?
You get 90 days free, with $10 a month in communication credits included. We set it up with you: we load your sites, rates and map, connect payments, and put online booking on your website. After the pilot, you pick any plan and pay $99 a month for the first 12 months.
Can it match our brand or work with our existing website?
Yes. We can match Camp Manager to your brand, or connect it to the website you already have so guests book on your own booking page. Camp Manager can also connect to other reservation software through an API or Zapier, and we’ll look at your specific setup in the walkthrough.
How do guests book and pay?
Guests see your property as a site map or a list, with live availability for their dates. They pick a site, see the total, and book at any hour, no account needed up front. They pay with a Pay Now link or QR code that opens a secure checkout, and a numbered invoice is ready as soon as payment clears.
Does it handle phone calls and walk-ups?
Yes. Your front desk searches the guest by name and saved details fill in. Pick check-in and check-out dates, see only the sites that are open with nightly prices, add the site, and the total is calculated for you. Staff record the payment and the booking flips from unpaid to paid.
How does it prevent double bookings?
Guests booking online and staff booking at the front desk work from the same live availability. Once a site is booked, it isn’t offered again.
What do I see as the owner?
The dashboard shows revenue for today and this week, active bookings and customers. Every reservation lands on your calendar with guest details, dates, site and payment status, and every payment is tied to a guest and a stay for reporting.
Can I keep my current payment processor?
Usually, yes. You choose your payment processor. You can connect the one you already use, or we’ll help you set one up. We’ll confirm yours is supported in the walkthrough.
Does it work on a phone?
Yes. Camp Manager works in a phone browser, and guests can book and pay from their phone, including by QR code. Your staff can also handle messages, the calendar and contacts from a free mobile app.
How long does setup take?
We estimate about two weeks to go live, depending on your property. We set it up alongside you, and a guided onboarding course covers the rest. The off-season is a great time to set up while the park is quiet.
How do I get started?
Use the Schedule Demo page to book a 30-minute walkthrough, or reach us on the Contact page. We’ll confirm the pilot details with you on the call.
The walkthrough is the best place to get an exact answer for your park.
